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Sales Team Manager


Job ID: 889783
Job Views: 267
Location: Bournemouth, Dorset, United Kingdom
Postcode:
Job Category: Executive, Management, Professional Services
Employment Type: Full time
Salary: £30,000.00 per year
Posted: 24.02.2014

Job Description

Typical earnings - £25-30K OTE

• The starting salary depends of previous experience & the client's perception of the level of value they would be able to deliver over the first 6 months

• There is room to grow to 35k+ in the role of Team Manager, as the candidate becomes more independent & successful in delivering higher value services across larger teams

Responsibilities:

• Managing teams of pan European multi-lingual agents across lead generation, channel management & inside sales services

• Recruitment

• Training

• Coaching

• Development

• Reporting & analysis

• Performance Management

• Client interaction

What we're looking for:

• Inspiring

• Passionate

• People person

• Wants to learn & grow

• Someone with great ownership

• Need to be very sharp, quick thinkers with a fantastic problem solving solution focus

• If not English, then must have an excellent grasp of the language in all forms

Experience:

• 3 years + of proven experience of managing people, either in a call centre or sales environment

• Not looking for job hoppers who move every 1-2 years

Next steps:

• Go in and spend some time interviewing the current team so you can get a great understanding of the role & the profile my client is looking for

o Any other steps you think would be useful would be absolutely fine

• Prepare a job advert

• Start hunting

• Get first win!

Recruitment Process:

1. Screening with Recruitment Consultant

2. Screening with Operations Manager

3. Interview with Operations Manager

4. Attendance to 2 x open days

5. Then final interview

6. If successful, offer!

First 6 months:

• Start as 'Trainee Team Manager'

• 0-3 months = part time calling to learn the role, part time assessments, training and starting to take responsibility for agents & projects

• 3-6 months = full time management but still part of our fast track management programme. Directly under me with close supervision & support

• 6 month mark = review of progress, achievements & value contribution. If successful, full team manager badge awarded


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