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Company Info

Inbound Customer Service

Job ID: 1521126
Job Views: 99
Location: Manchester, Lancashire, United Kingdom
Job Category: Legal
Employment Type: Full time
Salary: per year
Posted: 05.08.2017

Job Description

Job Description:

Permanent inbound customer service job in central Manchester with OTE of £17-18K Your new company Professional services company based in Manchester city centre are looking to recruit in their busy contact centre. They are a well established organisation who are looking for dynamic and customer focused individuals to join their team. Your new role You will be taking inbound calls from new clients as the first point of contact into the business. You will be gathering information from the customer and introducing them into the business. Where relevant passing their details across to specific teams within the organisation. You will be taking detailed and accurate notes to log onto the system for other advisers. What you'll need to succeed Applicants need to have solid customer service experience preferably from a contact centre environment. Successful candidates will show excellent communication skills, attention to detail and have good PC literacy. You will need to be able to multitask and be customer focused with the ability to liaise with a variety of clients and internal parties. You will need excellent literacy and attention to detail to accurately take notes. What you'll get in return * Competitive salary with bonus * Long term career opportunities * Training and progression * Central Manchester offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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