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Company Info
Sopra Steria Recruitment Limited

Company Profile

Service Designer

Job ID: 1519826
Job Views: 2093
Location: London, United Kingdom
Job Category: Media-Journalism, Marketing, Communications-PR
Employment Type: Contractor
Salary: £550.00
Posted: 04.08.2017

Job Description

Service Designer is required for a contract position in London, UK. Sopra Steria Recruitment is working in partnership with a major client in London, UK for 6 months initial contract.

Please find the job details below:

This is Outside of IR35

Must have a background in design, research and understanding people and what they need of services and technology.

Essential Criteria:
Solid experience as a service designer, designing public or complex services and with some knowledge of what is happening in digital government. Suppliers must have a background in user centred design (academic and/or at least considerable experience). Suppliers must have evidence of their design work on services and include relevant design examples in the submission.
Must be aware of the GDS service design manual, service standards, govdesign design patterns, approaches, and prototyping kits
Understands how to work with user research and how to use insight on user needs and context, to design better services, and has extensive experience of this.
Analytical skills to identify where problems exist in a service and why, to identify multiple possible solutions and to build a compelling case for priorities in fixing them
Experience in re-framing requests for work to get to the root of the problem and to help set teams up to deliver the right kinds of things
Design skills to identify multiple good approaches to design problems, ways of testing assumptions and choosing between options
Experience navigating a large organisation, convening a range of stakeholders and gaining buy in, in order to bring about significant change
Understand how to help a wide range of people understand complex services and systems simply and easily, through clear and simple visualisations, presentations and verbal descriptions
Experience helping others understand what is meant by service design and user centred design and what good looks like through talks, slides, diagrams, metaphors, etc.
Ideally experience of working in an operational government department as a service designer.
Experience of scoping, shaping and managing user research and design programmes of work.
Capable of leading projects, ideally with consultancy experience

Apply now to know more!

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